Dispatcher Positions, Part-Time, Non-Benefited
Job Description
Operating Title
Dispatcher Positions, Part-Time, Non-BenefitedSummary of Position
Keene State College’s Department of Campus Safety is seeking reliable candidates to serve as part-time dispatchers in the Campus Safety communications center. The communication center operates 24 hours, seven days a week, and is staffed through various shift assignments. This position is primarily for evening shifts during the week, (3 PM to 11 PM or 5 PM to 3 AM), weekend evenings, and holidays. Many shifts are scheduled for set hours; however, some degree of flexibility may be available depending on staffing. Other shifts may become available due to employee sick call-outs, vacations, or training opportunities. The Dispatcher positions are part-time non-benefited with a starting salary of $20.00/hour.
Dispatchers perform a valuable service for the College by serving as its primary point of contact, and preferred communication resource when addressing campus incidents. This position may be an excellent opportunity for someone who is considering a position in public safety and seeks to gain insight and experience in the field, and/or someone who enjoys working and interacting with the public.
The dispatcher will be expected to maintain a calm and professional demeanor in the event of an emergency and will be expected to contact police, fire, ambulance, or other emergency personnel when needed. The dispatcher will be required to utilize access control technologies to secure College buildings and provide emergency notification using emergency broadcast technologies during emergencies. This position is not a designated emergency (911) call center; however, the dispatcher may be the first point of contact with the public during the event of an emergency.
Responsibilities include answering in-person inquiries at the dispatch window, telephone, switchboard, and electronic inquiries or requests for services; issuing temporary parking permits; monitoring access control, alarm, and closed-circuit television monitoring equipment; and dispatching Campus Safety officers in the field via radio transmissions. Dispatchers also enter calls for service into the Computer Aided Dispatch (CAD) system and utilize the College’s student and employee database.
Campus Location
KeeneRequired Qualifications
- Must be at least 21 years of age at the time of hiring
- High School Diploma or equivalent
- Proven interpersonal and written communication skills
- Computer proficient with the ability to learn various computer applications
- Effective multi-tasking skills
- Ability to interact verbally and electronically via the telephone, email, and 2-way radio
- Ability to assess situations and determine the appropriate response
- Attend periodic meetings and training
- Complete a three to four-week dispatch training program and remain proficient with dispatch roles and responsibilities
- Read and understand campus, parking, and Campus Safety policies and procedures
- Have a valid driver’s license and safe driving record
- Must successfully pass a background review, including criminal history and driving history
Preferred Qualifications
- Prior dispatching history is helpful but not required.
Salary Information
These are part-time, non-benefited positions with a starting salary of $20.00/hour.
Posting Number
ASP0834FY24Open Until Filled
YesAdditional Job Information
Applicants should be prepared to upload the following documents when applying online:
- Letter of application addressing the above responsibilities
- Resume
- Contact information for three references
Application Deadline: Review of applications will begin immediately and continue until positions are filled or otherwise closed at the College’s discretion.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please visit: https://www.keene.edu,https://www.usnh.edu/ or https://www.ci.keene.nh.us.
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