Employee Relations Coordinator - DPH Human Resources

Orlando Health

Job Description

 

Full job description

Position Summary:
The Employee Relations Coordinator will provide service and support to team members and leadership in the area of employee relations, assisting and advising management on employee issues and providing management/team member training.
 

ORLANDO HEALTH DR. P. PHILLIPS HOSPITAL

Orlando Health Dr. P. Phillips Hospital is an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies. Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report.

Orlando Health Dr. P. Phillips is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
 

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Responsibilities:
Advises, guides and partners with managers on all matters relating to employee relations.
  • Conducts investigations for Compliance Line Calls and other employee relations issues.
  • Develops effective relationships to promote positive employee relations across the organization.
  • Monitors trends in employment practices and advises on appropriate proactive action.
  • Remains current with Federal, State, Equal Employment Opportunity (EEO) and human rights guidelines, Title VII, ADAA, FLSA and other HR related laws and regulations.
  • Attends meetings/in-services and present information in department and other meetings as requested.
  • Engages, collaborates and partners with all levels of management to resolve issues in a timely manner.
  • Serves in an advisory capacity to leadership and staff on employee relations issues; ensuring consistent application of relevant law and the organization’s policies and procedures. This may include counselings and terminations.
  • Participates in unemployment hearings and prepare managers for hearing.
  • Disputes resolution process: Receive disputes and begin review process, schedule mediations and panels – gather all necessary documentation; act as timer for dispute resolution panel hearings.
  • Exhibits analytical, problem solving and organization skills, ability to prioritize multiple assignments, adapt to changing priorities and situations and follow through on the completion of assignments by deadlines.
 
Qualifications:
Bachelor’s degree; Associates degree and two (2) years of directly related work experience may substitute for the Bachelor’s degree. Three (3) years of experience in Human Resources or related field.
 

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