Full Time LSA Program Training Coordinator

Location: Hybrid; San Diego, California

Work Schedule: 700am - 4:30pm PST

GENERAL SUMMARY

The Training Coordinator has the authority to act on behalf of the company on a day-to-day basis to coordinate Laboratory Service Assistant (LSA) training. It is vital that the person responsible for this position is familiar with and understands all LSA Program fundamentals. The ideal candidate will possess healthcare administrative and training experience, be a self-starter, thrive in a fast-paced customer-centric environment and embrace MH company values.

ESSENTIAL FUNCTIONS

The following are intended to be examples of the tasks for which the person in this position is responsible. These tasks are not intended to be complete or all-inclusive and do not preclude management from assigning other or related tasks and projects for which the individual has demonstrated competency through performance.

*The Training Coordinator plans, implements, and evaluates LSA training to ensure that the LSAs develop the skills and knowledge needed to excel in their roles.

*Collaborates with Field Service Managers and/or LSA Field Supervisors about LSA training regularly.

*Designs and develops training programs and materials with the LSA Program Manager that align with organizational goals and employee needs.

*Updates training content regularly to reflect new technologies, regulations, and company policies.

*Coordinates and facilitates training sessions, workshops, both in-person and online.

*Engages with employees to assess training needs and tailor sessions accordingly.

*Organizes training schedules and participant registration.

*Ensures training resources are available and prepared before sessions.

*Communicates status updates on training outcomes and participant progress to management.

*Maintains up-to-date records of training activities and certifications.

EDUCATION

• High school diploma required. Associate's degree preferred.

EXPERIENCE

• Proven experience as a Training Coordinator or similar role. Strong understanding of instructional design and adult learning principles. Healthcare experience preferred.

REQUIRED SKILLS/KNOWLEDGE/ABILITIES

• Advanced customer service, problem solving, critical thinking and interpersonal skills with focus on quality and professionalism.

*Excellent communication, organizational and time-management skills.

*Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint) and learning management systems (LMS).

*Previous experience using Salesforce a plus.

*Ability to adapt training techniques to diverse audiences and learning styles.

*Ability to follow and adhere to Standard Operating Procedures (SOPs) and/or department policies.

*Ability to effectively communicate both verbally and in

writing with customers, partners, and peers.

*Strong attention to detail.

*Ability to multi-task, prioritize, and follow through on tasks, projects, and assignments.

*Self-starter, capable of working independently and collaboratively.

*Flexible and adaptable with changing business needs.

*Regular and reliable attendance.

ESSENTIAL PHYSICAL & MENTAL REQUIREMENTS:

*Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment. Continuous sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. Frequent side-to-side turning of neck, occasional squatting, kneeling, and reaching above and at shoulder height; moderate grasp to manipulate reference books and manuals; lifting objects weighing 10-20lbs. periodic reaching from below waist to above shoulders and transporting distances up to 50 feet.

*Regularly exposed to high pressure situations.

TECHNICAL REQUIREMENTS:

*Reliable high-speed internet connection.

*Suitable home office environment free from distractions.

*Ability to use communication tools and software such as email, instant messaging, etc.

Benefits Offered:

Medical, Dental, Vision, Disability Insurance

401k with Company Match

Paid Time off and Holidays

Tuition Assistance

Behavioral and Health Care Resources

Salary Range: $26.44-$30.82 hourly

Salary offered is dependent on qualifications, experience, and geographical location.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

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Equal Employment Opportunity Posters