ACH Child and Family Services is dedicated to protecting children and preserving families. We're seeking a skilled HR Generalist to join our Human Resources team and help support our mission-driven organization. The HR Generalist - Employee Relations plays a vital role in supporting our organization's most valuable asset - our people. This position partners with the HR Director to deliver comprehensive employee relations support, implement performance management initiatives, and maintain essential HR operations that contribute to a positive workplace culture.

Qualifications

Required

• High school diploma
• 2+ years of employee relations experience
• 2-5 years of general Human Resources experience
• Strong attention to detail and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proven track record of delivering exceptional customer service
• Demonstrated ability to maintain strict confidentiality
• Cultural competency and sensitivity to diverse populations

Preferred

• PHR or SHRM-CP certification
• Experience with HRIS systems (Paylocity)
• Background in performance management
• Experience in nonprofit or social services sector

Essential Responsibilities

Employee Relations & Culture

• Lead employee engagement initiatives including the employee recognition programs
• Conduct and analyze stay interviews to improve employee retention
• Support the agency leadership with employee relations matters including performance improvement plans and conflict resolution. The HR Generalist will be the main point of contact for employee relations issues.
• Compile and report out on HR data
• Develop and coordinate agency-wide presentations and training materials

HR Operations

• Manage and maintain compliant employee files according to federal regulations
• Support performance management processes and documentation
• Assist with audits, monitoring, and accreditation processes
• Partner with Talent Acquisition to develop and implement employee life-cycle strategies.
• Provide support for HR department initiatives

Work Environment

• Professional office environment with hybrid work options
• Ability to work remotely 1-2 days per week after successful training period
• Physical requirements include:
  • Extended periods of computer work
  • Handling office supplies and files (up to 25 pounds)
  • Regular phone and video communication

Education: High School diploma is required. PHR, or SHRM-CP, preferred.

Experience: Two-years experience working with employee relations, and two to five years in general Human Resources, is required. Experience with performance management preferred. Experience with HRIS preferred.

Functional: Must be able to handle multiple task, detail-oriented, able to work independently. Must demonstrate excellent customer services skills. Strong oral and written communication skills.