Multimedia Specialist Job Description

Required: A bachelor’s degree with two (2) years equivalent experience in Education Technology, Computer Information Technology, Computer Science, or related field.

Equivalency: An associate degree with four (4) years of professional experience directly related to the standard duties as outlined; to include: Knowledge of Microsoft Office 365 and experience using a Learning Management System, preferably Canvas OR technical certifications or coursework related to LMS administration with a minimum five (5) years of experience in LMS maintenance and administration for systems such as Canvas, Blackboard, Brightspace, Moodle, etc.; to include experience integrating tools and technologies. Experience in training and supporting educators in the use of educational technologies and developing training materials for in-person and virtual distribution. Experience designing and producing promotional material for a student audience. Well-versed in audiovisual equipment, including video cameras, classroom peripherals, video processing, and rendering. Any equivalent combination of education, training and/or experience as approved by Human Resources Department.

FLSA Status: Exempt

Level: Ten (10)

Salary: $57,796.13 - $65,151.84 per year DOE

Background:

Located in Carlsbad, New Mexico, Southeast New Mexico College (SENMC) is a newly independent public community college accredited by the Higher Learning Commission. A proud Hispanic Serving Institution, it awards certificates and associate degrees that serve the needs of its region and prepare students to transfer to programs at other colleges or universities. SENMC offers Early College and Dual Credit programs in collaboration with local high schools.

Southeast New Mexico College enjoys the strong support of its community, and has been awarded several grants, which include $11.7 million from the U.S. Department of Energy and several multimillion-dollar grants from the U.S. Department of Education for student support.

The college’s diverse employee pool includes 38 full time faculty, 69 adjunct faculty, and 102 staff members. SENMC offers a generous benefits package which includes medical, dental, retirement, and college tuition reimbursement. More information on SENMC can be obtained from its website at https://senmc.edu.

Purpose and Scope:

We are seeking a highly motivated and skilled Multimedia Specialist to support the integration of multimedia and technology into the classroom environment. The ideal candidate will have expertise in training and supporting educators in the use of teaching and learning technologies.

The Multimedia Specialist will be the Point of Contact (POC) for academic technology support to students, faculty & staff. Under the general supervision of the Learning Technology Director, the Multimedia Specialist develops training to increase student knowledge of the SENMC teaching and learning technologies with an emphasis on LMS-Canvas, Microsoft Applications, conference tools, and assistance with technology commonly used in the classroom. Develops an academic technology support hub for SENMC students and provides other information to students, faculty, and the public.

Duties and Responsibilities:

• Collaborate closely with educators to identify multimedia and technology needs for classroom instruction
• Provide training and support to educators in the effective use of multimedia tools and teaching technologies.
• Assist in the development of multimedia-rich instructional materials and resources.
• Troubleshoot and resolve technical issues related to multimedia and educational technologies.
• Stay current with emerging trends and best practices in educational technology.
• Greets and refers individuals to the appropriate Southeast New Mexico College (SENMC) resources; and explains and interprets SENMC information by telephone, in person, and virtual.
• Develop and provide training with Canvas, virtual conference tools, file management, and Microsoft Office application basics.
• Knowledge of computer hardware, software applications, and technologies available for instructional settings. Assist with technology commonly used in the classroom.
• Coordinates activities to help students familiarize themselves with the technology utilized in the courses and help them to become efficient learners.
• Performs word processing tasks, which include correspondence, forms, tables, labels, flyers, posters, and other office documents. Performs general office duties, which include data entry and retrieval, manual and electronic processing, answering telephones, and other clerical duties.
• Collaborate with other department in events where technology is needed.

Knowledge, Skills, and Abilities:

• Experience in training and supporting educators in the use of educational technologies.
• Strong understanding of multimedia production and editing tools.
• Experience in create and execute a long-term plan program planning and implementation skills. Ability to learn new applications independently.
• Excellent communication and interpersonal skills and ability to work effectively in a collaborative, educational environment.
• Ability to create, compose, and edit written materials.
• Ability to develop and deliver presentations.
• Ability to communicate effectively, both orally and in writing, and interact at all levels in a college setting.
• Ability to perform complex tasks and prioritize multiple projects and use independent judgment and manage and impart information to clientele and media sources.

Affirmative Action Statement:

SENMC is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, military or veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Work Environment and Physical Demand:

• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule

Performing the essential functions of this position requires the use of a computer throughout most of the workday, the ability to navigate a typical office environment, significant amounts of interpersonal interaction including oral and written communication, and the ability to keep track of multiple tasks, projects, deadlines, information sources and business processes. This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.