Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Description

The Office Coordinator, Academic Support Services is a part-time 12 month position that reports to the Director, Academic Support Services.

Essential Functions and Duties

Primary Responsibilities

• Oversee the successful evening and weekend operation and maintenance of the CAE;
• Train and supervise evening and weekend proctors and student assistants of the CAE;
• Manage evening and weekend check-in and check-out procedures for the Center for Academic Exams (CAE) at the reception desk;
• Ensure test security and maintain the integrity of the testing process;
• Schedule and cancel student exam appointments;
• Administer academic exams according to professor guidelines;
• Provide support for faculty regarding CAE procedures and operations during evenings and weekends;
• Return completed academic exams to faculty members as required;
• Monitor and respond in a friendly manner to emails sent to examscheduling@tjc.edu with accurate information during evenings and weekends;
• Ensure proper securely storage at the end of each day of exams and related materials;
• Perform closing duties during weekdays and opening and closing duties during weekends;
• Provide administrative support to the Director and Manager of Academic Support Services;
• Maintain the integrity, accuracy, and security of confidential records and databases used in the daily operations of the CAE;
• Assist with special projects as assigned by the Director and/or Manager of Academic Support Services and complete other duties as assigned.
• Proctor as needed by the department

Competencies

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Decision-making, Internet Research, Interpersonal Skills, Leadership, Multi-tasking, Written Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Time Management, Typing/Word Processing

SUPERVISORY RESPONSIBILTIES

Direct Supervision

Work Environment: Regular work required outside of normal business hours

Physical Demands: Sitting, walking, standing lifting

Travel Required: No

If travel is required, candidate must have and maintain a current valid Texas driver’s license and an acceptable driving record

Qualifications

Required Education

High School Diploma

Preferred Education

Associate’s Degree in a related field

Supplemental Information

Expectations

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.